Exchange and Refund Policy

You can exchange the products if

• You received a defective product
• You received a physically damaged product
• The product is different from description on the website
• Size or fit issue

You can return the products if

• You received a defective product and the product is not available in our stock
• You received a physically damaged product and the product is not available in our stock
• The product is different from description on the website and the product is not available in our stock
• Size or fit issue and the product is not available in our stock

Exchange or return can occur in two stages

1. At the time of delivery
2. After receiving a delivery (must notify within 24 hours)

All items that can be resold are eligible for return, except the following

• Items that have been worn or washed
• Products sold as combos or sets are not eligible for return or replacement as individual items
• Products that have been used
• Products not in their original condition
• Items that are unused, unaltered, unsoiled, and without original tags
• Items not in their original packaging

Please note that you need to contact us within 24 hours after receiving a faulty or damaged product.
It is necessary to contact us via email and send the product back within 3 days.
We will bear the return delivery charge.

Replacement Policy

adarbepari.com provides a hassle-free online shopping experience. Your money is safe with us.
We will send the correct product as a replacement. Refunds are issued only when a replacement
cannot be provided.

Refund is Easy

Most refunds are processed within 2–4 days after we receive and inspect your returned product.

If you paid via bKash, your refund will be sent to your preferred bKash account within
2–5 working days.

Please note that if we send you a faulty product, we will bear the delivery charge.
Otherwise, you will be responsible for the delivery charge.